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Sensaphone IMS-4000

Whether you have a small room, or a large data center, the Sensaphone IMS-4000 System provides complete monitoring for your computer facility. It is designed to monitor your entire infrastructure, which includes the environment, the physical security, and the network operation.

The Sensaphone IMS-4000 system is a stand alone infrastructure monitoring system with an integrated voice and modem, an internal UPS, flash-disk storage, and a web server, in a simple-to-install 1U rackmountable package. From the wide array of its plug-and-play monitoring devices to its sophisticated software, the IMS-4000 is a complete, flexible, integrated system.

  • Summary
  • Accessories
  • Sensors
  • Specifications
  • FAQ's
Quick View
(larger image)
Inputs: 8 universal IMS supervised inputs
Outputs: 2 relay
Notifications: E-mail messages, cell phone and pager text messages and custom voice phone calls
Special 
Features:
The CELL682 is packaged for outdoor use in a Nema-4X housing, and even includes battery backup. A website is provided for status, history, alarm response programming, and manual output control.
Part 
Numbers:
IMS-4000 Enterprise Monitoring Host Unit
IMS-4001
 IMS-4000 Enterprise Monitoring Node Expansion Unit
IMS-4002
 IMS-4000 Receiver Node for Wireless Sensors
IMS-4200
 IMS-4000 Receiver Node for Wireless Sensors w/ International Power
IMS-4200-INT
 PowerGate (Low Current Outlets)
IMS-4301
 PowerGate2 (High Current Outlets)
IMS-4302
     
IMS-4000 Functional Diagram

(click for larger image)

IMS-4000 Enterprise Monitoring Host Unit

(Monitoring with integrated voice and modem, internal UPS, flash-disk storage, and web server. all in a simple-to-install 1U rack-mountable package)

Whether you have a small room, or a large data center, the Sensaphone IMS-4000 System provides complete monitoring for your computer facility. It is designed to monitor your entire infrastructure, which includes the environment, the physical security, and the network operation.

The Sensaphone IMS-4000 system is a stand alone infrastructure monitoring system with an integrated voice and modem, an internal UPS, flash-disk storage, and a web server, in a simple-to-install 1U rackmountable package. From the wide array of its plug-and-play monitoring devices to its sophisticated software, the IMS-4000 is a complete, flexible, integrated system.

Environmental Monitoring
Monitor critical environmental conditions such as Temperature, Humidity, Smoke, Sound Level, Motion, Water, Intrusion, and Power Outages with the IMS-4000 Host and Node. Each Host and Node unit supports up to eight Environmental Sensors. When a sensor exceeds the threshold you configure- high temperature for example-you are notified by the IMS-4000 about the condition. Lights on the face of the IMS Host instantly reveal any outstanding problems. With sound level monitoring you can be notified if an audible alarm goes off, and you can remotely listen in, via the Host unit, to the server room to assess the situation yourself at any time.

IP Monitoring
The IMS-4000 monitors IP Devices through pinging and port availability. When a network component becomes unavailable, the IMS-4000 notifies you about which IP device is unavailable. You can monitor the status of network links, routers, printers and servers-any device which has an IP address. Each IMS-4000 Host and Node can monitor up to 64 devices. When a device does not respond to the IMS query, it contacts you immediately to alert you to the situation.

Notification
When a problem occurs in your network, the IMS-4000 will find you and notify you of the problem no matter where you are. Multiple communication interfaces- Ethernet port and standard telephone interface- guarantee that you get the message. You receive early notification before a problem turns into a disaster. The integrated modem / voice interface of the IMS-4000 Host means network events and environmental problems are sent to you in your own voice. When all you have is a phone, you will still know what's going on in your network. You get the message fast.

Status
Curious about your network? You can always obtain status information about your infrastructure-anytime, anywhere. Call into the IMS-4000 using your computer's standard dial-up networking. The IMS Console software operates the same remotely as it does locally for complete management and control of your IMS system. If you're not near a computer, then just pick up any phone and call into the IMS-4000: It will tell you in a real voice report the status of all conditions.

Wireless Sensors Now Available for the IMS-4000. Contact Us for Details.
IMS-4000 Enterprise Monitoring Node Expansion Unit
Product # IMS-4002
The IMS-4000 Node allows IMS-4000 users to expand their infrastructure and monitor additional inputs in locations away from the IMS-4000 Host. Up to thirty-one Nodes can be used with each IMS-4000 Host. Much like the Host, the Node can monitor eight inputs for environmental conditions and or alarm contacts from other computer equipment such as UPS systems. The Node connects to the Host via a RJ-45 10/100BASE-T Ethernet and is monitored via the ConsoleView software included with the Host.
IMS-4000 Enterprise Monitoring International Node Expansion Unit
Product # IMS-4003
The IMS-4000 Node allows IMS-4000 users to expand their infrastructure and monitor additional inputs in locations away from the IMS-4000 Host. Up to thirty-one Nodes can be used with each IMS-4000 Host. Much like the Host, the Node can monitor eight inputs for environmental conditions and or alarm contacts from other computer equipment such as UPS systems. The Node connects to the Host via a RJ-45 10/100BASE-T Ethernet and is monitored via the ConsoleView software included with the Host.
IMS-4000 Receiver Node for Wireless Sensors
Product # IMS-4200
The IMS-4000 Receiver Node for Wireless Sensors extends the environmental monitoring capability of your IMS-4000 system by implementing Wireless Sensor technology. The Receiver Node can work with up to 8 wireless sensors. The unit will wirelessly communicate with the sensors, then transmit their status back to your IMS-4000 host via its Ethernet connection. Wireless sensors are available to monitor Temperature, Humidity, Water on the Floor, Power, Dry Contacts, and 4-20mA signals. The sensors use mesh networking technology to create multiple communication paths between the sensors and the Receiver Node to ensure reliable communications. Sensors can also be battery powered for those installations where an outlet may not be available. A LCD is provided to show the status of all wireless sensors. The unit is powered by a plug-in adapter and has a 6V 1.3 AH rechargeable backup battery located inside the enclosure. Circuitry in the unit will maintain precise charging of the battery system.
The unit comes in a rugged plastic enclosure with tabs for wall mounting. Connections for an antenna, power supply, and Ethernet are easily accessible from the top and bottom of the unit.
IMS-4000 Receiver International Node for Wireless Sensors
Product # IMS-4200-INT
The IMS-4000 Receiver Node for Wireless Sensors extends the environmental monitoring capability of your IMS-4000 system by implementing Wireless Sensor technology. The Receiver Node can work with up to 8 wireless sensors. The unit will wirelessly communicate with the sensors, then transmit their status back to your IMS-4000 host via its Ethernet connection. Wireless sensors are available to monitor Temperature, Humidity, Water on the Floor, Power, Dry Contacts, and 4-20mA signals. The sensors use mesh networking technology to create multiple communication paths between the sensors and the Receiver Node to ensure reliable communications. Sensors can also be battery powered for those installations where an outlet may not be available. A LCD is provided to show the status of all wireless sensors. The unit is powered by a plug-in adapter and has a 6V 1.3 AH rechargeable backup battery located inside the enclosure. Circuitry in the unit will maintain precise charging of the battery system.
The unit comes in a rugged plastic enclosure with tabs for wall mounting. Connections for an antenna, power supply, and Ethernet are easily accessible from the top and bottom of the unit.
IMS-4000 PowerGate
Product # IMS-4301
The IMS-4000 PowerGate allows you to manually or automatically switch up to 8 electrical outlets from the IMS-4000 ConsoleView Software or the IMS-4000 web page. This gives you the ability to remotely turn-on, turn-off, or cycle power (reboot) remote equipment. You can also program the system to automatically control the power to a device based on an alarm condition. The PowerGate has eight LEDs on the front panel to indicate outlet status and a 15 Amp circuit breaker for safety. It can switch a total of up to 12 amps of current at 120VAC 60Hz (all outlets combined). The unit is made for rack mounting and fits in a 1 EIA rack space (17″w x 10″d x 1.75″h).
IMS-4000 PowerGate2
Product # IMS-4302
The IMS-4000 PowerGate2 allows you to manually or automatically switch up to 8 electrical outlets from the IMS-4000 ConsoleView Software or the IMS-4000 web page. This gives you the ability to remotely turn-on, turn-off, or cycle power (reboot) remote equipment. You can also program the system to automatically control the power to a device based on an alarm condition. The PowerGate2 features individual power input circuits for each outlet thus giving you the ability to distribute the power load across multiple circuits. Two of the outlets can switch up to 10 amps (120VAC 60Hz) and the other six can switch up to 4 Amps (120VAC 60Hz). The unit is made for rack mounting with steel brackets and fits in a 1 EIA rack space (17″w x 12″d x 1.75″h).
IMS-4000 Right Angel Power Cord for PG2
Product # IMS-4413
Optional power cords for the IMS-4000 PowerGate2 outlet switching device.
IMS-4000 Dual Relay Output Module
Product # IMS-4310
The IMS-4310 Dual Relay Output Module allows you to control two devices from any IMS-4000 Host or Node. Each output may be controlled either manually or automatically. Each output has the option of providing either a dry relay contact or 12VDC power. Two switches located inside the device select the output type.
Telephone Adapter UK
Product # FGD-0055
Converts US RJ-11 telephone connector to UK style.
Mini Surge Protector - Power and Phone
Product # FGD-0067
The Traveler surge suppressor offers complete AC and phone line surge suppression for your Sensaphone and other electronic devices. The compact housing weighs less than 4 ounces. The retractable plug prevents scratching of expensive portable electronics. A set of RJ11 telephone line suppression jacks protect dialup and voice/modem lines. The suppressor offers 2 total outlets in a space saving direct plug-in format and diagnostic LEDs to warn of wiring problems and suppressor damage. $50,000 Ultimate Lifetime Insurance (USA & Canada Only).
USB to RS-232 Converter
Product # FGD-0221
Configure your Sensaphone through serial communication using newer PCs not equipped with a serial port.
Bluetooth Cell Phone Interface
Product # FGD-0230
The XLink allows your Sensaphone to dial and receive calls using any cell phone with Bluetooth technology. For example, suppose land-line telephone service was unavailable at the Sensaphone's location. By using the XLink you can provide telephone service to your Sensaphone by locating a cell phone next to the device. The XLink will send all incoming calls to the Sensaphone and when the Sensaphone needs to dial out the call will be seamlessly completed through the cell phone. The XLink is a wireless (Bluetooth) link between your Sensaphone and a cellular phone. This can be a cost-effective option considering that many cellular providers offer inexpensive options to add another phone. Perfect for access where a land line simply isn't available, the XLink is a must.
IMS 7' CAT5 Patch Cable Green
Product # IMS-4402
Standard Cat5 Ethernet cable to used for connecting IMS sensors to an IMS-4000 Host, IMS-4000 Node, or IMS-1000.
IMS 14' CAT5 Batch Cable Black
Product # IMS-4403
Standard Cat5 Ethernet cable to used for connecting IMS sensors to an IMS-4000 Host, IMS-4000 Node, or IMS-1000.
IMS 25' CAT5 Patch Cable Black
Product # IMS-4404
Standard Cat5 Ethernet cable to used for connecting IMS sensors to an IMS-4000 Host, IMS-4000 Node, or IMS-1000.
IMS RJ45 Cable Couplers (F/F)
Product # IMS-4405
Connects two Cat5 cables to extend the distance to the IMS sensor. This kit comes with a set of four connectors.
IMS-4000 Wall Mount Bracket
Product # IMS-4406
Allows the IMS-4000 Host to be mounted flat to a wall instead of being mounted in a 19″ rack.
Extra IMS-4000 Solution Manual
Product # IMS-4408
Additional copy of the IMS-4000 Owner's Manual.
Extra ConsoleView Software CD
Product # IMS-4409
Additional copy of the IMS-4000 Console View PC software.
IMS Network Camera, Panasonic Pan Tilt
Product # IMS-4421
The Panasonic BLC111A network camera is ideal for monitoring your small business property, data center, or residence. The camera can be used in combination with the IMS-1000 or IMS-4000 systems to send camera snapshots via e-mail when alarms are detected.
The camera features a 10x digital zoom function in addition to remote pan and tilt controls. This allows you to control the direction of the camera right from your web browser. The camera also has a built-in microphone so that you can hear sounds from the remote site as well. A privacy mode can be activated either at the camera, or remotely in administrator mode, which will cover the lens.
IMS Network Camera, Axis
Product # IMS-4423
The Axis M1011 is a small network camera ideal for monitoring your small business property, data center, or residence. The camera can be used in combination with the IMS-1000 or IMS-4000 systems to send camera snapshots via e-mail when alarms are detected.
The camera offers a high quality yet affordable video surveillance solution. Using progressive scan technology, the camera provides VGA images of moving objects without motion blur.
Designed to compliment modern interiors and easy to install and use, the M1011 will not look out of place in the home or office and is ideal for IP camera novices. The Axis M1011 IP security camera has a built-in web server and can be viewed over a Local Area Network (LAN), Wide Area Network (WAN) or via the Internet as a streaming IP webcam.
IMS-4000 Enterprise Monitoring Host Unit

Sensors

IMS Room Temperature Sensor
Product # IMS-4810
The IMS-4810 temperature sensor is designed to connect to the Sensaphone IMS series product line and monitor indoor temperatures. The electrical connection between the sensor and IMS unit is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or to a single-gang electrical box.
The connection from the sensor to the Host or Node can utilize your existing network wiring infrastructure. For example, the sensor may be installed in another room or another floor. Connect the sensor to your structured wiring network via an RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the Host or Node environmental input.
IMS Room Temperature Sensor (°F) w/LCD Readout
Product # IMS-4811
The IMS-4811 temperature sensor is designed to connect to the Sensaphone IMS series product line and monitor indoor temperatures. The electrical connection between the sensor and IMS unit is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or to a single-gang electrical box.
The connection from the sensor to the Host or Node can utilize your existing network wiring infrastructure. For example, the sensor may be installed in another room or another floor. Connect the sensor to your structured wiring network via an RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the Host or Node environmental input.
IMS Mini Temperature Sensor
Product # IMS-4812
The IMS-4812 Mini Temperature Sensor is designed to connect to the Sensaphone IMS series product line and monitor temperatures in tight locations (for example, inside equipment racks). The electrical connection between the sensor and IMS unit is made via the attached RJ-45 patch cable. The sensor may be secured inside equipment using double-sided tape (included) or with tie-wraps.
The Mini-Temperature Sensor comes with an attached 7′ cable with a RJ-45 plug on the end. If the sensor is close to the IMS unit, you can plug the sensor directly to an IMS environmental input. If the cable is too short you can use the included RJ-45 adaptor and a longer patch cable to extend the length. For applications where the sensor may be far from the IMS unit, you may utilize your existing network wiring infrastructure. For example, the sensor may be installed in another room or another floor. Connect the sensor to your structured wiring network via an RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the Host or Node environmental input.
IMS Room Temperature Sensor (°C) w/LCD Readout
Product # IMS-4813
The IMS-4813 temperature sensor is designed to connect to the Sensaphone IMS series product line and monitor indoor temperatures. The electrical connection between the sensor and IMS unit is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or to a single-gang electrical box.
The connection from the sensor to the Host or Node can utilize your existing network wiring infrastructure. For example, the sensor may be installed in another room or another floor. Connect the sensor to your structured wiring network via an RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the Host or Node environmental input.
IMS Ultra Low Temperature Sensor
Product # IMS-4814
The IMS-4814 Ultra Low Temperature Sensor is designed to connect to the Sensaphone IMS product line and monitor temperatures in refrigerators or freezers. The electrical connection between the sensor and IMS unit is made via the attached RJ-45 patch cable. The sensor probe may be secured inside equipment using the included clamp or it may be hung using tie wraps. Do not install the black plastic enclosure inside of a refrigerator or freezer. It is available with an optional NIST temperature certification.
The Ultra Low Temperature Sensor comes with an attached 7′ cable with an RJ-45 plug on the end and a weatherproof probe with 12′ of cable. If the sensor installation is close to the IMS unit, you can plug it directly into an IMS environmental input. If the cable is too short you can use the included RJ-45 adaptor and a longer patch cable to extend the length. For applications where the sensor may be far from the IMS unit, you may utilize your existing network wiring infrastructure. For example, the sensor may be installed in another room or another floor. Connect the sensor to your structured wiring network via an RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the Host or Node environment input.
IMS Ultra Low Temperature Sensor w/Calibration Certification
Product # IMS-4814-NIST
The IMS-4814 Ultra Low Temperature Sensor is designed to connect to the Sensaphone IMS product line and monitor temperatures in refrigerators or freezers. The electrical connection between the sensor and IMS unit is made via the attached RJ-45 patch cable. The sensor probe may be secured inside equipment using the included clamp or it may be hung using tie wraps. Do not install the black plastic enclosure inside of a refrigerator or freezer. It is available with an optional NIST temperature certification.
The Ultra Low Temperature Sensor comes with an attached 7′ cable with an RJ-45 plug on the end and a weatherproof probe with 12′ of cable. If the sensor installation is close to the IMS unit, you can plug it directly into an IMS environmental input. If the cable is too short you can use the included RJ-45 adaptor and a longer patch cable to extend the length. For applications where the sensor may be far from the IMS unit, you may utilize your existing network wiring infrastructure. For example, the sensor may be installed in another room or another floor. Connect the sensor to your structured wiring network via an RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the Host or Node environment input.
IMS Temperature w/ Glass Bead Vial
Product # IMS-4815
The IMS-4815 Temperature Sensor is designed to connect to the Sensaphone IMS series product line. The glass bead filled vial will buffer any momentary fluctuations that may cause a preliminary alarm such as defrost cycles, opening of doors and fans circulating air. The glass beads will slow the response time of the sensor allowing normal daily operations to occur without having an alarm initiated. This is a highly recommended sensor for every cold storage application.
The Temperature Sensor comes with an attached 7′ cable with an RJ-45 plug on the end and a weatherproof probe with 12′ of cable. If the sensor is close to the IMS unit, you can plug the sensor directly to an IMS environmental input. If the cable is too short you can use a RJ-45 adaptor and a longer patch cable to extend the length. For applications where the sensor may be far from the IMS unit, you may utilize your existing network wiring infrastructure. For example, the sensor may be installed in another room or another floor. Connect the sensor to your structured wiring network via a RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the IMS unit environment input.
IMS External Probe Temperature Sensor
Product # IMS-4816
The IMS-4816 Temperature Sensor with External Probe is designed to connect to the Sensaphone IMS product line and monitor temperatures in areas where a traditional sensor won't fit. The electrical connection between the sensor and IMS unit is made via the attached RJ-45 patch cable. The sensor probe may be secured inside equipment using the included clamp or it may be hung using tie wraps. Do not install the black plastic enclosure inside of a refrigerator or freezer.
The Temperature Sensor with External Probe comes with an attached 7′ cable with an RJ-45 plug on the end and a weatherproof probe with 12′ of cable. If the sensor installation is close to the IMS unit, you can plug it directly into an IMS environmental input. If the cable is too short you can use the included RJ-45 adaptor and a longer patch cable to extend the length. For applications where the sensor may be far from the IMS unit, you may utilize your existing network wiring infrastructure. For example, the sensor may be installed in another room or another floor. Connect the sensor to your structured wiring network via an RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the Host or Node environment input.
IMS Room Humidity Sensor
Product # IMS-4820
The IMS-4820 humidity sensor is designed to connect to the Sensaphone IMS series product line and monitor indoor humidity levels. The electrical connection between the sensor and IMS unit is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or to a single-gang electrical box.
The connection from the sensor to the Host or Node can utilize your existing network wiring infrastructure. For example, the sensor may be installed in another room or another floor. Connect the sensor to your structured wiring network via an RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the Host or Node environmental input.
IMS Humidity Sensor w/LCD Readout
Product # IMS-4821
The IMS-4821 humidity sensor is designed to connect to the Sensaphone IMS series product line and monitor indoor humidity. The electrical connection between the sensor and IMS unit is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or to a single-gang electrical box.
The connection from the sensor to the Host or Node can utilize your existing network wiring infrastructure. For example, the sensor may be installed in another room or another floor. Connect the sensor to your structured wiring network via an RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the Host or Node environment input.
IMS Water Sensor w/10' Water
Product # IMS-4830
The IMS-4830 Water Detection Sensor protects your server and equipment from damaging water leaks from malfunctioning HVAC systems, cafeteria accidents, or any general plumbing failures in your facilities. The IMS-4830 is powered directly by the IMS unit.
After mounting the sensor, attach the included 10′ of WaterRope, and simply lay its orange cable around your equipment: place it on the floor or beneath a raised floor; inside a dropceiling or in the rafters between floors; or anywhere you must know about water near your equipment.
You can attach additional Water Detection sensors to each other to expand your water leak detection capabilities throughout your facility; alternatively, IMS WaterRopes are designed to plug into each other to widen your perimeter for any individual sensor.
Extra 10′ Water Detection Rope
Product # IMS-4831
Extends the water detection rope on the IMS-4830 sensor by an additional 10 feet.
IMS External Power Sensor (110/220VAC)
Product # IMS-4840
The IMS-4840 External Power Sensor lets you monitor power anywhere within your infrastructure. It reports any loss of power and measures the current voltage in the circuit, allowing you to know the status of each server rack and even of your remote UPS. Any failed generator starts are reported to you immediately. The IMS-4840 can monitor voltage from 0-250VAC 50/60Hz.
The Power Sensor connects to the IMS Host or Node via an RJ-45 cable (e.g. CAT5 cable). The connection from the sensor to the Host or Node can utilize your existing network wiring infrastructure. For example, the sensor may be installed in another room or another floor. Connect the sensor to your structured wiring network via an RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the Host or Node environmental input.
IMS AC Current Sensor, up to 15 Amps, C13/C14
Product # IMS-4841
The IMS-4841 15A Current Sensor lets you monitor current consumption of a particular device or circuit anywhere within your infrastructure. It reports the actual current flow in the circuit, allowing you to know the current draw from devices such as server racks, UPS and generators. Any failed generator starts are reported to you immediately. The IMS-4841 can monitor current from 0-15 amps over a voltage range from 0-250VAC 50/60Hz. The sensor comes with IEC320 C14 inlet and C13 outlet connectors.
IMS AC Current Sensor, up to 20 Amps, C19/C20
Product # IMS-4842
The IMS-4842 20A Current Sensor lets you monitor current consumption of a particular device or circuit anywhere within your infrastructure. It reports the actual current flow in the circuit, allowing you to know the current draw from devices such as server racks, UPS and generators. Any failed generator starts are reported to you immediately. The IMS-4842 can monitor current from 0-20 Amps over a voltage range from 0-250VAC 50/60Hz. The sensor comes with IEC320 C20 inlet and C19 outlet connectors.
IMS Dry Contact Bridge
Product # IMS-4850
The IMS-4850 Dry Contact Bridge allows you to connect a dry contact alarm from any device to your IMS. The Dry Contact Bridge is compatible with Normally Open and Normally Closed contacts. The electrical connection between the sensor and IMS is made via RJ-45 patch cable (not included). The sensor may be mounted either on a wall or rest on the floor.
The Dry Contact Bridge connects to the IMS via a RJ-45 cable (e.g. CAT5 cable). The connection from the sensor to the Host or Node can utilize your existing network wiring infrastructure. For example, the sensor may be installed in another room or another floor. Connect the bridge to your structured wiring network via a RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the Host or Node environmental input.
IMS 4-20mA Bridge
Product # IMS-4851
The 4-20mA Bridge allows you to connect a 4-20mA transducer to your Sensaphone IMS unit. The 4-20mA Bridge features optical isolation between the input and the IMS unit, which ensures troublefree operation and safety. The electrical connection between the bridge and IMS is made via RJ-45 patch cable (not included). The bridge may be mounted either on a wall or rest on the floor.
The connection from the sensor to the Host or Node can utilize your existing network wiring infrastructure. For example, the bridge may be installed in another room or another floor. Connect the bridge to your structured wiring network via an RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the Host or Node environmental input.
IMS Door Switch
Product # IMS-4860
The IMS-4860 Door Switch with bridge enables your IMS unit to detect if any unauthorized entry or intrusion has occurred. The bridge may be mounted either on a wall or rest on the floor. The switch is mounted to doors or windows you wish to monitor. The electrical connection between the bridge and IMS unit is made via RJ-45 patch cable.
The connection from the bridge to Host or Node can utilize your existing network wiring infrastructure. For example, the switch may be installed in another room or another floor. Connect the bridge to your structured wiring network via an RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the Host or Node environmental input.
IMS Passive Infrared Motion Sensor
Product # IMS-4861
The IMS-4861 Passive Infrared Detection Sensor is a dual-element passive infrared intrusion detector for use in electronic security systems. It reduces FALSE alarms by eliminating background noises and nuisance stimuli. The IMS-4861 employs variable pulse-count adjustment, thus making it adaptable for use both inside and outside of server/equipment rooms. It is designed to connect to the IMS Host or Node.
The Passive Infrared Detection Sensor comes with an attached 7′ cable with an RJ-45 plug on the end. If the sensor is close to the IMS Host or Node, you can plug the sensor directly to an IMS environmental input. If the cable is too short you can use the included RJ-45 adaptor and a longer patch cable to extend the length.
IMS Smoke Detector Sensor
Product # IMS-4862
The IMS-4862 Smoke Detector Sensor is designed to connect to the IMS Host or Node and monitor for smoke in indoor environments. The electrical connection between the sensor and IMS is made via the attached RJ-45 patch cable. The sensor may be secured to a wall or ceiling (hardware not included).
If the sensor is close to the IMS Host or Node, you can plug the sensor directly to an IMS environmental input. If the cable is too short you can use the included RJ-45 adaptor and a longer patch cable to extend the length. For applications where the sensor may be far from the IMS unit, you may utilize your existing network wiring infrastructure. For example, the sensor may be installed in another room or another floor. Connect the sensor to your structured wiring network via an RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the Host or Node environment input.
IMS Airflow Sensor
Product # IMS-4863
The Airflow sensor is designed to monitor for the presence or absence of cool moving air. This is especially useful for monitoring air conditioning systems. The sensor can provide relative air flow as a percentage from 0 to 100. The sensor is compatible with both the IMS-1000 and IMS-4000 devices. The Airflow Sensor connects to the IMS via a RJ-45 cable (e.g. CAT5 cable). The connection from the sensor to the Host or Node can utilize your existing network wiring infrastructure. For example, the sensor may be installed in another room or another floor. Connect the bridge to your structured wiring network via a RJ-45 jack. At the other end, connect a patch cable from your structured wiring patch panel directly to the Host or Node environmental input.
IMS-4000 Wireless Temperature Sensor
Product # IMS-4210
The IMS-4210 Wireless Temperature sensor provides remote temperature monitoring without running wires. Temperature data is sent from the sensor to the IMS-4200 wireless node via an integrated 2.4GHz wireless radio. The device can transmit its signal up to 250′ indoors and even greater distances when it has line-of-site. The IMS series of wireless sensors also feature mesh networking technology, which allows each sensor to be used as either a wireless sensor/router or as a low-power battery operated sensor (also referred to as an end device). When used as a router, greater distances can be realized because each sensor/router adds another 250′ of range to the system. The sensor comes with 3 AA alkaline batteries which will power the sensor for up to 2 years (end device mode). An optional plug-in power supply is also available, in which case the batteries function as backup power if main AC power fails (power supply required for router mode).
IMS-4000 Wireless External Temperature Sensor
Product # IMS-4210-E
The IMS-4210-E Wireless External Temperature sensor provides remote temperature monitoring without running wires. The sensor includes an external probe with 12′ of wire and is intended for monitoring temperatures in refrigerator/freezers or other harsh environments. Temperature data is sent from the sensor to the IMS-4200 wireless node via an integrated 2.4GHz wireless radio. The device can transmit its signal up to 250′ indoors and even greater distances when it has line-ofsite. The IMS series of wireless sensors also feature mesh networking technology, which allows each sensor to be used as either a wireless sensor/router or as a low-power battery operated sensor (also referred to as an end device). When used as a router, greater distances can be realized because each sensor/router adds another 250′ of range to the system. The sensor comes with 3 AA alkaline batteries which will power the sensor for up to 2 years (end device mode). An optional plug-in power supply is also available, in which case the batteries function as backup power if main AC power fails (power supply required for router mode).
IMS-4000 Wireless Humidity Sensor
Product # IMS-4211
The IMS-4211 Wireless Humidity sensor provides remote humidity monitoring without running wires. Data is sent from the sensor to the IMS-4200 Wireless Node via an integrated 2.4GHz wireless radio. The device can transmit its signal up to 250′ indoors and even greater distances when it has line-of-site. The IMS series of wireless sensors also feature mesh networking technology, which allows each sensor to be used as either a wireless sensor/router or as a low-power battery operated sensor (also referred to as an end device). When used as a router, greater distances can be realized because each sensor/router adds another 250′ of range to the system. The sensor comes with 3 AA alkaline batteries which will power the sensor for up to 2 years (end device mode). An optional plug-in power supply is also available, in which case the batteries function as backup power if main AC power fails (power supply required for router mode).
IMS-4000 Wireless Dry Contact Sensor
Product # IMS-4212
The IMS-4212 Wireless Dry Contact sensor provides remote contact monitoring without running wires. Contact data is sent from the sensor to the IMS-4200 Wireless Node via an integrated 2.4GHz wireless radio. The device can transmit its signal up to 250′ indoors and even greater distances when it has line-of-site. The IMS series of wireless sensors also feature mesh networking technology, which allows each sensor to be used as either a wireless sensor/router or as a low-power battery operated sensor (also referred to as an end device). When used as a router, greater distances can be realized because each sensor/router adds another 250′ of range to the system. The sensor comes with 3 AA alkaline batteries which will power the sensor for up to 2 years (end device mode). An optional plug-in power supply is also available, in which case the batteries function as backup power if main AC power fails (power supply required for router mode).
IMS-4000 Wireless Power Sensor
Product # IMS-4213
The IMS-4213 Wireless Power sensor provides remote power monitoring without running wires. The power status is monitored by the wall plug in adapter and sent from the sensor to the IMS-4200 Wireless Node via an integrated 2.4GHz wireless radio. The device can transmit its signal up to 250′ indoors and even greater distances when it has line-of-site. The IMS series of wireless sensors also feature mesh networking technology, which allows each sensor to be used as either a wireless sensor/router or as a low-power battery operated sensor (also referred to as an end device). When used as a router, greater distances can be realized because each sensor/router adds another 250′ of range to the system. The sensor comes with 3 AA alkaline batteries which will power the sensor for up to 2 years (end device mode). A plug-in power supply is included. The batteries function as backup power when main AC power fail.
IMS-4000 Wireless 4-20mA Sensor
Product # IMS-4214
The IMS-4214 Wireless 4-20mA sensor provides remote monitoring of 4-20mA transducers without running wires. The 4-20mA signal is sent from the sensor to the IMS-4200 Wireless Node via an integrated 2.4GHz wireless radio. An internal 24V DC supply is built-in to power the current loop. The device can transmit its signal up to 250′ indoors and even greater distances when it has line-of-site. The IMS series of wireless sensors also feature mesh networking technology, which allows each sensor to be used as either a wireless sensor/router or as a lowpower battery operated sensor (also referred to as an end device). When used as a router, greater distances can be realized because each sensor/ router adds another 250′ of range to the system. The sensor comes with 3 AA alkaline batteries which will power the sensor when main power fails. A plug-in power supply is included.
IMS-4000 Wireless Spot Water Detection Sensor
Product # IMS-4215
The IMS-4215 Wireless Spot Water Detection Sensor provides remote leak detection monitoring without running wires. The sensor has four probes on the bottom of the enclosure which will trigger an alarm when any adjacent pair get wet. Alarm information is sent from the sensor to the IMS-4200 Wireless node via an integrated 2.4GHz Wireless radio. The device can transmit its signal up to 250′ indoors and even greater distances when it has line-of-site. This sensor is battery operated only, and cannot be used as a router. Simply place the sensor on the floor in the area to be monitored. The sensor comes with 3 AA alkaline batteries which will power the sensor for up to 2 years.
IMS-4000 Wireless Zone Water Detection Sensor
Product # IMS-4216
The IMS-4215 Wireless Zone Water Detection Sensor provides remote leak detection monitoring without running wires. The sensor comes with 10′ of leak detection cable which can be installed around equipment or under a raised flooring system. The detection cable can be extended to cover larger areas by connecting additional 10′ lengths. Alarm information is sent from the sensor to the wireless radio. The device can transmit its signal up to 250′ indoors and even greater distances when it has line-of-site. The IMS series of wireless sensors also feature mesh networking technology, which allows each sensor to be used as either a wireless sensor/router or as a low-power battery operated sensor (also referred to as an end device). When used as a router, greater distances can be realized because each sensor/router adds another 250′ of range to the system. The sensor comes with 3 AA alkaline batteries which will power the sensor for up to 2 years (end device mode). An optional plug-in power supply is also available, in which case the batteries function as backup power if main AC power fails (power supply required for router mode). IMS-4200 Wireless node via an integrated 2.4GHz
IMS-4000 Wireless Sensor A/C Power Supply
Product # IMS-4250

IMS-4000 Wireless Sensor A/C Power Supply - International Plug
Product # IMS-4251

Extra 10′ Water Detection Rope
Product # IMS-4831
Extends the water detection rope on the IMS-4830 sensor by an additional 10 feet.
Name:IMS-4000 Enterprise Monitoring Host Unit
Product #:IMS-4001
Environment Monitoring: Servers don't operate properly unless they are in a proper environment. High temperatures increase the chance of a system crash. Power failure, water on the floor, smoke and fire obviously cause even more issues. Sensors are available for the IMS System to monitor all of the critical environmental conditions that are important for smooth operation of your computer equipment.
Physical Security: There is a growing concern for physical security in the data center. Malicious activity, and even accidental activity make it necessary to watch over your computer room. Who was there after hours? Who opened the cabinet door just before the system crashed? The IMS System has the capability to supply this type of information. Security sensors can be configured to track all access activity in and around your data center and generate instant alarm notifications. Any monitored condition can even trigger an image capture from a camera which can be immediately e-mailed to the appropriate personnel.
IP Monitoring: The IMS System provides integrated monitoring of network connectivity and server operation. A ping request can be sent periodically and an alarm is generated when there is no response. Even more detailed monitoring can be performed with the Port Service Response function. The IMS System can send specific requests to servers for SMTP, POP, HTTP, FTP, or any other port service for a proper response. You will know immediately when a service fails on any of your servers. And unlike other monitoring systems, a failure on your e-mail server won't prevent the alarm message from being delivered. The IMS-4000 comes standard with a phone line interface for alarm notification, so network problems and server failures can't prevent the alarm message from being delivered.
Alarm Notification: When an alarm condition is detected, the notification process begins. Both the IMS-4000 and IMS-1000 systems can deliver alarm messages through the network as e-mails and SNMP traps. For additional convenience and redundancy, the IMS-4000 has a built in telephone interface and the IMS-1000 has an optional phone interface. Voice phone calls can be made with custom messages describing, in your own voice, where the problem occurred. Messages are sent continuously until someone responds.
History and Trends: Full event-history and trending are provided with the Data Logging feature. User-selectable sampling lets you store critical temperature, humidity, or other environmental information about your infrastructure by the minute, hour or day.
  Use the data for graphing, database, or auditing purposes. Events are recorded for review: user access, alarm detection, dispatch, and alarm acknowledgement. The IMS systems provide you with everything you need for a reliable and consistent audit trail.
Enterprise Hardware Expansion: Yes
Enterprise Software Console: Yes
Power Failure Monitoring: Yes
Built-In Battery Backup: Yes
High Sound Level Alarm: Yes
External Sensors: 8 per Host/Node, 256 total
Automatic Sensor Identification and Setup: Yes
Sensor Supervision: Yes
Cat5 Wiring for Sensor Extensions: Yes
IP Monitoring: 64 per Host/Node, 2048 total
Alarm Notifi cation User Profi les: 64
E-mail Notifi cation: Yes
Pager Notifi cation: Yes
Voice Phone Call Notifi cation: Yes
Customizable Voice Messages: Yes
Remote Listen-In Over Telephone: Yes
SNMP Traps: Yes
SNMP Manageable: Yes
Built-In Web Server: Yes
Cameras: 128 External
Camera Interface: Enterprise Multi-View
Alarm Triggered Image Capture: Yes
Scheduling for Alarms and Notifi cation: Yes
User Grouping For Alarm Types: Yes
Outlet Control: Optional
Built-In RAS Server: Yes
Two-Way E-mail Command Responder: Yes
Data Logging and Event Logging: Yes
Software Pop-Up When Alarms Occur: Yes

IMS-4000 Host

Q: What kind of installation procedure is required? Top

A: The IMS-4000 is easy to install. It is designed to easily go from Box-to-Rack in five minutes. Simply remove the unit from the IMS case and place it in your 19 inch cabinet or relay rack and secure it with your mounting screws.

Q: I do not have a 19 inch cabinet or relay rack, how can I mount the IMS-4000? Top

A: The IMS-4000 Host and Node unit can be mounted on a wall as well as a 19in cabinet. You can also mount it on a flat counter or table top surface. Mounting feet are included for mounting on a flat surface. You may purchase the IMS WallMount kit to attach your IMS-4000 securely to a wall or backboard.

Q: What kind of utilities are needed to get my IMS-4000 up and running? Top

A: You will need one standard grounded electrical outlet, one analog telephone line, and one ethernet port located nearby.

Q: I am not located in the USA, can I use an IMS-4000 with 220VAC power? Top

A: Yes. The IMS-4000 Host is 110/220 60/50Hz auto switching. The IMS-4000 Host uses a standard IDEC-320 PC power plug for the mains connection. A standard USA-type mains plug comes with your IMS-4000 Host. You will need to provide your country specific mains plug. The IMS-4000 Node unit is available in a special model designed for 220VAC International power requirements.

Q: Does the IMS-4000 Node require a phone line? Top

A: No. All telephone interaction occurs through the IMS-4000 Host.

Q: What kind of phone line is needed for the IMS-4000 Host? Top

A: The IMS-4000 Host uses a standard analog telephone line. It is recommended that this line be a direct line to the telephone CO. This ensures that if your internal PBX should fail, the IMS can still get a warning message out to you.

Q: My company restricts any direct CO lines. So I have to use an extension line from my company's PBX. What Class of Service should I request from my telephone department? Top

A: To obtain the maximum benefit from the IMS-4000, it is recommended that the CoS afford the most service available. This includes a direct-dial telephone number, long distance capable, and the ability to dial toll free numbers. Your IMS-4000 will be able to place any calls it needs to reach you.

Q: My data center is fully protected by a UPS. There are no unprotected power outlets in this room. How can I monitor the power coming in from my public utility? Top

A: If you can not have an unprotected power outlet provided easily, you can use the IMS Power Outage Sensor, sold separately, to monitor power remotely from outside the room. See the Power Outage Sensor for more details

Q: Does the IMS monitor both phases in my building? Top

A: No. Since a standard wall outlet is only one phase and a commercial building is served by two 115 phases (legs), you will always be monitoring only one phase. While power outages generally impact the entire utility power service, it is possible to lose only one phase (leg) into your building and thus your systems would suffer a power outage on one half only. Use the Power Outage Sensor to monitor this other phase. Your house electrician can help you identify which outlets are one which legs.

Q: If I receive an alarm message from the IMS informing me about a power outage, and the power comes back on before I decide I need to shut down my systems, will I be notified again? Top

A: Yes. You can instruct the IMS to contact you when the power status returns to normal. This is called Return-to-Normal.

Environmental Monitoring

Q: Why do I need the IMS-4000? Top

A: The IMS-4000 gives you the best defense against unknown problems which develop in your network and would ordinarily progress to creating a disaster and impacting your business.

Q: How does the IMS-4000 do this? Top

A: Though the various environment sensors provided for the IMS, you can monitor your data center, remote server rooms, hub closets, and any unattended facility for trouble. When a problem is detected, the message is transmitted to you or your staff.

Q: How do these messages get transmitted to me? Top

A: The IMS sends messages to you via a telephone call in your voice, pager, e-mail, fax, or an SNMP message.

Q: Will I miss a message if my network shuts down or experiences a power outage? Top

A: Absolutely not! Getting the message to you is what the IMS-4000 does best. Because the IMS has an embedded network port and an embedded voice port, you have multiple paths for alert messages to get out and delivered to you, instantly, and reliably.

Q: The IMS-4000 sensors have a RJ45 jack on them. Can they attach directly to my ethernet network? Top

A: No. The entire IMS-4000 system uses familiar RJ45 connectors and CAT5 cables to allow you easy installation and easy moving of sensors within your structured wiring network. While they use the same cables and jack-types, they are not ethernet devices. The Host and Node each have an ethernet port which is clearly labeled.

Q: Does that mean I can use my patch panel to route my sensors back to my rack? Top

A: Yes. Because the IMS sensors are all CAT5-capable, you can use your patch panels and wiring distribution points to connect and route your sensors.

Q: How far can a sensor be from the IMS Host or Node? Top

A: The maximum distant is that of your structured CAT5 cabling network and those of your ethernet network, which ever is less, limits the sensor distances.

Q: What if a sensor is accidentally unpluged from a patch panel? Top

A: The IMS-4000 continually monitors the integrity of each IMS sensor. If a cable is cut or unplugged from a patch panel or sensor, the IMS-4000 will detect this and report it as a trouble alarm to the administrator of the IMS-4000.

Message Notification

Q: How does the IMS-4000 send messages to me? Top

A: The IMS uses real voice calls, pagers, e-mail, fax, and SNMP to distribute alert and alarm messages.

Q: I have different people on call at different times. Can the IMS-4000 handle this kind of scheduling? Top

A: Yes. The IMS allows you to schedule which alert messages go to which person and at which time. If you do not wish to be notified at night about an alarm, you simply identify this period to not be assigned to your schedule.

Q: My company is closed on national holidays and I need special coverage for our alarm messages, can the IMS-4000 handle this? Top

A: Yes. The scheduler allows the identification of a holiday schedule for these special situations.

Q: I am sometimes curious about the status of my infrastructure on the weekend. Can the IMS-4000 give me any information about the current status? Top

A: Yes. At any time you can call your IMS-4000 and obtain a voice status report. Only the elements which you have identified as important to you are reported to you.

Q: Can I obtain a status from any other means? Top

A: Yes. If your IMS-4000 is connected to the Internet, you can use any browser to obtain status. You can also send it an e-mail message and the IMS-4000 respond back to you with an instant e-mail message.

Voice Calls

Q: How does the IMS send voice call messages? Top

A: The IMS uses a standard telephone line to transmit alarm messages to you via your telephone.

Q: Can the IMS call a cellular telephone? Top

A: Yes. Because the IMS has a standard telephone port integrated into the unit, it can call any telephone number in the world.

Q: What if I am not home when the IMS tries to call me? Top

A: Not a problem. If you have an answering machine or telephone company provided voice mail, the IMS will leave a message for you.

Q: But I want to make sure I get the call, even if I am not home. Top

A: That's easy! One of the best features of the IMS is the ability to locate you wherever you are. With the use of the patented Sensaphone technology, the IMS-4000 can locate you based on detailed information you have given to the IMS. Think of it as a reliable dispatcher who always knows where you are and how to reach you.

Q: Whose voice is used in the IMS-4000? Top

A: The IMS comes ready to use with a standard vocabulary for all sensors available in standard English voice.

Q: Can I record my own voice messages? Top

A: Yes. Using your PC workstation and the IMS-4000 ConsoleView software, you can record specific messages in your voice and upload them to the IMS-4000 solid-state processor for reliable delivery. If you have someone in your office with that Radio Voice, this is a job for them!

Pagers

Q: What kind of pagers does the IMS-4000 support? Top

A: Anypager which supports TAP protocol is supported by the IMS.

Q: My pager is a numeric pager, can I use it too? Top

A: Yes. The IMS supports alpha and numeric pagers. When a numeric pager is used, the units telephone number is transmitted to your pager when an alarm event occurs.

Q: Does the IMS use e-mail to send the message to the pager? Top

A: No. Unlike other systems which use e-mail to transmit a message to a pager, the IMS-4000 uses a direct telephone call via the telephone network to dispatch a pager message- either numeric or alpha. This is because the IMS-4000 is designed to ensure you get the message every time-- even if your network egress is in trouble, you'll get the page!

Q: I do not keep my pager turned on when I'm at home. Will I miss a message from the IMS-4000? Top

A: No. If your pager service is a guaranteed-delivery service, you will receive the page when you turn on your pager. However, by using the IMS's integrated scheduling feature, you can instruct the IMS to not call your pager during the evening hours and alternatively, call your home telephone directly! Flexibility. That's the key benefit of the IMS.

E-mail

Q: Is the IMS e-mail capable? Top

A: Yes. The IMS-4000 provides for the sending and receiving of e-mail messages to deliver its alarm messages.

Q: Can I have my own mailbox on the IMS? Top

A: No. The IMS is not an end-user e-mail server. The integrated e-mail capabilities are used soley for the IMS to send and receive messages.

Q: Do I need any special e-mail software to communicate with the IMS-4000? Top

A: No. The IMS-4000 contains its own internal mailbox. In the e-mail setup of the IMS, you configure the e-mail configuration details for your server. You need to create an e-mail box on your e-mail postoffice just as you would for a user in your organization.

Q: Will the IMS-4000 send e-mail messages to the Internet? Top

A: Yes. If your company e-mail server is connected to the Internet, you will be able to communicate with the IMS-4000 from the Internet. If you do not have an internal company e-mail server but use your ISP's e-mail server, you would setup your IMS to use this server as the post office for the IMS-4000. You need to create an e-mail box on your e-mail postoffice just as you woudl for a user in your organization.

Q: What is the e-mail address of the IMS-4000? Top

A: The e-mail address of the IMS-4000 follows the normal standards for Internet e-mail naming and is selectable by you. To avoid mailbox conflicts, this should be an e-mail account dedicated to the IMS-4000. Only one e-mail box is required for each IMS-4000 host.

Q: The IMS-4000 supports two-way e-mail, what is that? Top

A: Two-Way E-Mail is a unique feature to the IMS-4000. While the IMS-4000 can send you an alert notifcation message to your e-mail inbox, it can also receive an e-mail message from you. You can talk to your IMS-4000 by sending it e-mail messages with request for such things as current status, TCP/IP pinging, or Trace Route infromation.

SNMP

Q: I use a popular NMS package. Can the IMS report trouble to my enterprise NMS package? Top

A: Yes. Through SNMP traps, the IMS will send any alarm message to your popular NMS system.

Q: Do I need a NMS package to use the IMS SNMP features? Top

A: Yes. The IMS-4000 is not a NMS application. The IMS needs a higher-level application which is the receiver of SNMP messages. This can be a highly featured package such as HPOpenview or it can be a more limited package or software solution.

Web Pages

Q: Do I need a web server dedicated to the IMS to use the real-time Web page features? Top

A: No. The IMS-4000 includes a fully functioning web server. This supports the viewing of web pages directly from the IMS-4000 host unit.

Q: Can the IMS-4000 be viewed from the Internet? Top

A: Yes, if your network is connected to the Internet.

Q: My company uses a firewall. Can I use the IMS-4000 behind this firewall? Top

A: If your IMS is located behind your firewall and your company prohibits access of web servers from the outside, you can use the remote dialup feature to obtain real-time web viewing of the IMS.

Q: Does the IMS-4000 support proxy configurations for use through a firewall? Top

A: Yes. You can configure the IMS web server to use a proxy server to gain access directly through your firewall proxy server. If your firewall allows certain ports to pass through the firewall, you can than access the unit from outside your network.

Dial-Up

Q: Does the IMS-4000 need a modem for dialup access? Top

A: No. The IMS contains a fully integrated 56k modem. Q: What is needed to make a remote connection from my workstation at home? Top A: All that is required is a workstation running Microsoft's Windows 95, 98, 2000 or NT and support for Dialup Up Networking. A modem is required on the remote workstation.

Q: What capabilities are available from the remote dialup workstation? Top

A: Because the you use the same ConsoleView software for remote access as you do for local access, all of the features are available.

Q: What kind of security is provided for dialup access? Top

A: If you dialin directly to the IMS-4000s modem port, user access to specific features can be restricted by use of the IMS SecurityView configuration setup screen.

Q: I use a popular RAS product. Can I use my RAS port to access the IMS-4000? Top

A: Yes. You can use any remote dial-in network port to gain access to the IMS just as you would any of your network-based services. However, when you use the IMS-4000's RAS port, you are guaranteed access every time because the unit has its own internal battery backup.

Q: What kind of phone line is needed for the IMS-4000 Host? Top

A: The IMS-4000 Host uses a standard analog telephone line. It is recommended that this line be a direct line to the telephone CO. This ensures that if your internal PBX should fail, the IMS can still get a warning message out to you.

Q: My company restricts any direct CO lines. So I have to use an extension line from my company's PBX. What Class of Service should I request from my telephone department? Top

A: To obtain the maximum benefit from the IMS-4000, it is recommended that the CoS afford the most service available. This includes a direct-dial telephone number, long distance capable, and the ability to dial toll free numbers. Your IMS-4000 will be able to place any calls it needs to reach you.

Multi-User Access

Q: Is the IMS-4000 ConsoleView software licensed to the workstation? Top

A: No. The IMS-4000 comes with a full Multi-User License Agreement. It licenses the software to as many workstations in your enterprise as you need. You are able to install the software and access your IMS from home or office.

Q: Do I need to worry about system backups of the IMS-4000 Host and Node units? Top

A: No. The IMS system is fully fault resistant. There are not moving disk units which require backups. It is, however, recommended that you keep a hardcopy print out or export file of the unit's programming. This allows you to account for changes and historical review of programming updates.

Q: What capabilities are available from the remote dialup workstation? Top

A: Because the you use the same ConsoleView software for remote access as you do for local access, all of the features are available.

Q: How many administrators can access the units programming at one time? Top

A: Any administrator can view the IMS units programming simultaneously. Only one administrator can actually enter update mode. This ensures a network-wide continuity of programming data.

IP Device Monitoring

Q: How many TCP/IP devices can I monitor? Top

A: Each IMS-4000 Host and Node monitors up to 64 TCP/IP addresses.

Node

Q: What kind of installation procedure is required? Top

A: The IMS-4000 is easy to install. It is designed to easily go from Box-to-Rack in five minutes. Simply remove the unit from the IMS case and place it in your 19 inch cabinet or relay rack and secure it with your mounting screws.

Q: I do not have a 19 inch cabinet or relay rack, how can I mount the IMS-4000? Top

A: The IMS-4000 Host and Node unit can be mounted on a wall as well as a 19in cabinet. You can also mount it on a flat counter or table top surface. Mounting feet are included for mounting on a flat surface. You may purchase the IMS WallMount kit to attach your IMS-4000 securely to a wall or backboard.

Q: What kind of utilities are needed to get my IMS-4000 up and running? Top

A: You will need one standard grounded electrical outlet, one analog telephone line, and one ethernet port located nearby.

Q: I am not located in the USA, can I use an IMS-4000 with 220VAC power? Top

A: Yes. The IMS-4000 Host is 110/220 60/50Hz auto switching. The IMS-4000 Host uses a standard IDEC-320 PC power plug for the mains connection. A standard USA-type mains plug comes with your IMS-4000 Host. You will need to provide your country specific mains plug. The IMS-4000 Node unit is available in a special model designed for 220VAC International power requirements.

Q: Does the IMS-4000 Node require a phone line? Top

A: No. All telephone interaction occurs through the IMS-4000 Host.

Q: What kind of phone line is needed for the IMS-4000 Host? Top

A: The IMS-4000 Host uses a standard analog telephone line. It is recommended that this line be a direct line to the telephone CO. This ensures that if your internal PBX should fail, the IMS can still get a warning message out to you.

Q: My company restricts any direct CO lines. So I have to use an extension line from my company's PBX. What Class of Service should I request from my telephone department? Top

A: To obtain the maximum benefit from the IMS-4000, it is recommended that the CoS afford the most service available. This includes a direct-dial telephone number, long distance capable, and the ability to dial toll free numbers. Your IMS-4000 will be able to place any calls it needs to reach you.

Q: My data center is fully protected by a UPS. There are no unprotected power outlets in this room. How can I monitor the power coming in from my public utility? Top

A: If you can not have an unprotected power outlet provided easily, you can use the IMS Power Outage Sensor, sold separately, to monitor power remotely from outside the room. See the Power Outage Sensor for more details

Q: Does the IMS monitor both phases in my building? Top

A: No. Since a standard wall outlet is only one phase and a commercial building is served by two 115 phases (legs), you will always be monitoring only one phase. While power outages generally impact the entire utility power service, it is possible to lose only one phase (leg) into your building and thus your systems would suffer a power outage on one half only. Use the Power Outage Sensor to monitor this other phase. Your house electrician can help you identify which outlets are one which legs.

Q: If I receive an alarm message from the IMS informing me about a power outage, and the power comes back on before I decide I need to shut down my systems, will I be notified again? Top

A: Yes. You can instruct the IMS to contact you when the power status returns to normal. This is called Return-to-Normal.

Power

Q: Will I be notified if my building suffers a power outage? Top

A: Yes. The IMS-4000 monitors the power from where ever it is plugged in.

Q: My data center is fully protected by a UPS. There are no `dirty' power outlets in this room. How can I monitor the power coming in from my public utility? Top

A: If you cannot have an unprotected power outlet provided easily, you can use the IMS Power Outage Sensor, sold separately, to monitor power remotely from outside the room. See the Power Outage Sensor for more details.

Q: Does the IMS monitor all power phases in my building? Top

A: No. Since a standard wall outlet is only connected to one leg of the power distribution system the IMS will only monitor this circuit. While power outages generally impact the entire utility power service, it is possible to lose only one phase within your facility and thus your building would suffer a partial outage. Use the Power Outage Sensor to monitor additional circuits connected to all power phases within your facility. Your house electrician can help you identify which outlets are supported by each phase.

Q: If I receive an alarm message from the IMS informing me about a power outage, and the power comes back on before I decide I need to shut down my systems, will I be notified again? Top

A: Yes. You can instruct the IMS to contact you when the power status returns to normal. This is called Return-to-Normal.

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